• General Data Protection Regulation (2016/679) (hereinafter – GDPR);
• Law on Money Laundering and Terrorist Financing Prevention of the Republic of Lithuania;
• Law on Legal protection of personal data of the Republic of Lithuania and;
• other applicable legal acts.

• a right to get familiar with your Personal Data and how it is processed: you have the right to know about processing of your Personal Data as well as to have the access to your Personal Data and processing. Your right to access may, however, be restricted by legislation, protection of other persons’ privacy and consideration for the Company’s business concept and business practices. The Company’s know-how, business secrets as well as internal assessments and material may restrict your right of access;

• a right to have your Personal Data erased: at any time you can make a request for us to erase or delete all or some of your personal data, however, in certain cases we may not be able to erase all of your Personal Data, due to the fact that we need to store your Personal Data due to a contractual relationship or law;

• a right demand rectifying incorrect or incomplete Personal Data: in cases where you find out that the Personal Data of yourself is incorrect, you always have the right to request a rectification of the Personal Data. You may do it by yourself, by logging in into your account and changing the profile settings. If your Personal Data was transferred to third-parties data processors, they will be notified of any editing or deletion of your Personal Data;

• a right to request to restrict the processing of your Personal Data: you shall always be able to demand that our processing of your Personal Data be restricted for a period of time. It may happen in situations for example when you believe that Personal Data about you is inaccurate and we need to verify it. It can also pertain to a situation where you object to processing that we base on a legitimate interest. In such case we must verify if our grounds override yours;

• a right to obtain a copy of your Personal Data: you may always be able to request us to receive a copy of your Personal Data, except in the cases when the provision of such data may affect and harm rights and freedoms of others;

• a right to your Personal Data portability: transfer your Personal Data to another data controller or provide directly to you in a convenient format (NOTE: applicable to Personal Data which is provided by you and which is processed by automated means on the basis of consent or on the basis of conclusion and performance of the contract);

• a right to object to any processing based on the legitimate interests: you may always object to the processing of your Personal Data when the processing is based on a legitimate interest.

• a right to withdraw your consent: you always are able to withdraw your consent to process your Personal Data when the Personal Data is being processed based on your consent. However, such consent withdrawal does not affect the lawfulness of processing based on consent before its withdrawal;

• a right not to be a subject to a decision based solely on automated processing;

• other rights established in GDPR and legal acts;

• a right to lodge a complaint and a right to lodge an appeal to the State Data Protection Inspectorate: In cases when you believe that the Personal Data of yourself is processed by not complying with GDPR or other applicable legal acts, you may always submit a complaint for us.

 
For complaints regarding the services of UAB “B4B Payments Europe”:

You can contact us via email: info@unlimitedremit.com, or by ordinary mail sent to our registered address.

For complaints regarding the services of “B4B Payments”:

You can contact us via email: info@unlimitedremit.com , or by ordinary mail sent to our registered address.

We ask you to clearly disclose your name, surname, contact details and the relevant information, which you should indicate why you reasonably feel that we may process your personal data by violating GDPR or other applicable legal acts.

Your requests addressed both for UAB “B4B Payments Europe” and “B4B Payments” shall be fulfilled or fulfilment of your requests shall be refused by specifying the reasons for such refusal within 30 (thirty) calendar days from the date of submission of the request meeting our internal rules and GDPR. The afore-mentioned time frame may be extended for 30 (thirty) calendar days by giving a prior notice to you if the request is related to a great scope of Personal Data or other simultaneously examined requests. A response to you will be provided in a form of your choosing as the requester. We, after examining the complaint, report the results and actions taken to satisfy your complaint, or provide relevant information on what further actions you may take if your complaint was not satisfied.

However, please be informed that if you believe that the Personal Data is processed in a way that violates your rights and legitimate interests stipulated by applicable legislation You may lodge a complaint to relevant authorities.

For complaints regarding UAB “B4B Payments Europe” services: you may address the State Data Protection Inspectorate with a claim regarding the processing of your Personal Data if you believe that the Personal Data is processed in a way that violates your rights and legitimate interests stipulated by applicable legislation. You may apply in accordance with the procedures for handling complaints that are established by the State Data Protection Inspectorate and which may be found by this link:https://vdai.lrv.lt/lt/veiklos-sritys-1/skundu-nagrinejimas/

For complaints regarding “B4B Payments” services: you may address the UK data protection regulator, the Information Commissioner’s Office (ICO) which may be found by this link: https://ico.org.uk/make-a-complaint/

• we retain your personal data as long as your consent remains in force, if there are no other legal requirements which shall be fulfilled concerning personal data’s processing;
• in case of the conclusion and execution of contracts – we retain your personal data until the contract concluded between you and us remains in force and up to 10 (ten) years after the contractual relationship between you and us has ended;
• the data of our registers shall be stored for at least 8 (eight) years from the day of termination of transactions or other business relationship with you. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• documents confirming monetary operation or transaction or other documents having legal force related to the performance of the monetary operations or conclusion of the transactions shall be stored for 8 (eight) years from the day of the performance of the monetary operation or conclusion of the transaction. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• copies of the documents proving your identity, invoices and/or contractual documentation (original documents) shall be stored for 8 (eight) years from the day of termination of the transactions or business relationship with you. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• written or electronic correspondence relating to the business relationship with you shall be stored for 5 (five) years from the day of the termination of the transactions or business relationship with you. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• results of investigations of complex or unusually large transactions and unusual transaction structures are stored for 5 (five) years in paper format or on an electronic medium. The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years;
• Your personal data which has been submitted by you through our website is kept for a period which is necessary for the fulfilment of your request and to maintain further cooperation, but no longer than 6 (six) months after the last day of the communication, in case there are no legal requirements to keep them longer.

• it is necessary in order for us to defend ourselves against claims, demands or action and exercise our rights;
• there is a reasonable suspicion of an unlawful act that is being investigated;
• your Personal Data is necessary for the proper resolution of a dispute/ complaint;
• under other statutory grounds.
• Job applicant data is retained for the period of 6-12 months once the recruitment exercise ends based on a legitimate interest to back up our decision making related to possible complaints.
• If we have sought your consent to keep your data on file for future job vacancies, and you have provided consent, we will keep your data for a longer period we agree on individually.

• between the companies belonging to Unlimited Remit
•  companies’ group;
• our business partners, agents or intermediaries who are a necessary part of the provision of our products and services, as well as, card organisations (such as VISA or MasterCard) – in connection with our payment services;
• governmental bodies and/or supervisory authorities (in accordance with the requirements and obligations under the provisions of legal acts concerning anti-money laundering, fraud prevention, counter terrorist financing), credit, financial, payment and/or other electronic money institutions;
• pre-trial investigation institutions, the State Tax Inspectorate, ICO and other;
• lawyers, bailiffs, auditors etc.;
• service providers, who make your identity verification by using their IT solutions;
• companies providing services for money laundering, politically exposed persons and terrorist financing check-up and other fraud and crime prevention purposes and/ or companies providing similar services;
• external service providers (that provide such services as, for example, system development and/or improvement, audit services);
• beneficiaries of transaction funds receiving the information in payment statements together with the funds of the transaction;
• other entities that have a legitimate interest or the Personal Data may be shared with them under the contract which is concluded between you and us;
• other entities under an agreement with us.

• data processing is fair, lawful and transparent
• data is collected for specific, explicit, and legitimate purposes
• data collected is adequate, relevant and limited to what is necessary for the purposes of processing
• data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
• data is not kept for longer than is necessary for its given purpose
• data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
• we comply with the relevant GDPR procedures for international transferring of personal data
• We keep several categories of personal data on our prospective employees in order to carry out effective and efficient processes. We keep this data in recruitment files relating to each vacancy and we also hold the data within our computer systems, for example, recruitment logs.

• personal details such as name, address, phone numbers;
• information of any disability you have or other medical information relevant;
• right to work documentation;
• information gathered via the recruitment process such as that entered into a CV or included in a CV cover letter;
• references from former employers (Not applicable to Lithuanian office);
• criminal background information (Not applicable to Lithuanian office);
• social background information for some staff (Not applicable to Lithuanian office);
• Passport or photo ID copy;
• proof of address (Not applicable to Lithuanian office).
• You provide several pieces of data to us directly during the recruitment exercise.